Student Welfare
At the Isca School of English, we provide the best care that we can for you. We follow government and British Council regulations and requirements about the care of juniors.
In our latest British Council inspection the inspectors wrote this about our Care of under 18s:
“The provision meets the section standard and exceeds it in all respects. The provision for the safeguarding of students is of a very high standard in all aspects of their stay. Formal policies and procedures are enhanced by a genuine commitment to looking after the students throughout their entire experience from arrival to departure … Excellent levels of pastoral care are provided by everyone involved with the students, including managers, teachers, social staff and homestay hosts”
You can read the report below
At Isca, you will have:
- Isca School identity card
- 24 hour emergency contact number
- fixed home-by time
- rules to keep you safe
- supervised activities
- on-site trained staff for medical emergencies
We do not provide 24 hour supervision. Please read our student handbook for details.

Pre-arrival information for your English course in Exeter
Please read our student handbook here. It has our school rules and you can read about how to keep safe.
While you are here
Our staff will meet you in the arrival terminal at London Heathrow, Bristol or Exeter airports and will take you back to check in for your flight home.
Covid-19 Re-opening and Risk assessment
We will ask your parents to read this before you start your course.
Risk Assessment and Safeguarding Policy
You can read our child safeguarding policy here.